FAQ

How do I find my VELUX ®  or Fakro Type Code and Window Code?

velux code

The Type Code and Window Code are detailed on your roof window frame.

Where do you deliver blinds to?

We deliver blinds to most European countries. You can select your destination country in a drop down menu in the purchasing phase.

I do not know which brand my roof window is, can you help?

No problem, although we may not have all manufacturers listed in our shop, we make blinds for all types of roof windows. Simply e-mail us or call us and we will be more than glad to help you.

I am no DIY expert, are the roof window blinds hard to install?

You don't need to be a DIY expert to install our roof window blinds. All you require is a screwdriver and 5 mins. Take a look at the installation video on the website and see how easy the task is.

I have ordered the wrong size/colour can I exchange it?

No problem as long as it is a standard product, simply return the blind to us and we will send you the new size/colour.

Why are you cheaper than VELUX® /Fakro/Roto? Is it because your blinds are lower quality?

We have developed our blind system over 2 years, and are so confident in the design of the blind, it comes with a three year guarantee. All our skylight blinds are checked individually and have been tailored to the exact dimensions of the manfacturers windows. So although we have competitive prices, we have not compromised on the design or quality of our products.

How does your blackout blind compare against other non-original types available online which are slightly cheaper than you?

Our blind has a very important design feature which other types do not have. To be truly blackout, the blind must have a protective case on the back of the top cassette unit and our Solas blackout roller blinds have this feature. This has a number of benefits- it stops light leaking in at the top when the blind is fully closed, it prevents the fading of the fabric by sun which results in bands of faded fabric, and it prevents damaging or marking the fabric during installation. So for the prices listed, you are getting a higher quality blind, a three year guarantee and a full choice of colours and fabrics to choose from.

My roof window is hard to reach. Can you help?

With a telescopic opening pole, the sky is the limit. Order it online and it will not only operate your blind, but it will open your VELUX® roof windows too. Alternatively, look at our solar motorised options!

Our reviews