Skylight-Blinds.co.uk » About » Return procedure

Return procedure

According to the Distance Selling Act you have the right to return your order within 14 days. You have the right to withdraw from the contract within 14 days without stating reasons. The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, takes physical possession of the good.

You must pay for the return shipment yourself and the product must be returned as much as possible in its original packaging and undamaged. You are only liable for any diminished value of the goods resulting from the use of the goods beyond what is necessary to establish the nature, characteristics and functioning of the goods.

We advise you to always contact our customer service in advance .You can purchase a return label through our customer service with which you can return the package at a low cost. If you return products without contacting customer service, we will not be able to track this properly. It will then take longer and may incur more costs. So always contact customer service before returning your order.

If you revoke the agreement, you will receive all payments made up to that point (with the exception of any additional costs resulting from the return) without undue delay and in any case no later than 14 days after we have been informed of the revoke your order from us. 

Under these conditions, returns are only possible for products in standard sizes and colours. In the case of customization, you may not receive a full refund for the product. Please contact customer service.

According to the European Consumer Rights Directive, we must provide you with a model form for canceling your order. It is not mandatory to use this form, you can also let us know in another way that you want to cancel your order. You can send the form to [email protected]

Model form for right of withdrawal

(this form should only be completed and returned if you want to withdraw from the contract)

To:      
Gordijnen.nl BV trading as www.skylight-blinds.co.uk
Cornelis Zillesenlaan 90
1086ZK, Amsterdam
Netherlands

Telephone number : +31 24 8080132 mo-fri 10:00-18:00

Email address: [email protected]

Chamber of Commerce number: NL34337629

VAT identification number: NL8207.23.435.B.01

-           I/we* herewith inform you that, in respect of our contract regarding

The sale of the following products: [description of the product}*

The delivery of the following digital content: [description of the digital content]*

The supply of the following service: [description of the service]*

I/we* exercise our right of withdrawal.

-           Ordered on*/received on* [date of ordering services or receiving goods]

-           [Consumer(s)’ name]

-           [Consumer(s)’ address]

-           [Consumer(s)’ signature] (only if this form is submitted on paper)

-           [Date]

*Delete or provide supplementary information, as applicable.

Our reviews

Why choose skylight-blinds.co.uk?

1. Value for money 
All our blinds will save you on average 50% of the cost of an equivalent blind from the original manufacturer.   
 
2. High quality components
Every blind is manufactured using the highest quality components.  This is reflected in the guarantee cover we are able to offer.
 
 3. A Three Year Guarantee
Every Blind comes with a 3 year guarantee as standard, a testament to the quality and design of the blinds and accessories.
 
4. Easy to fit
The blinds range fits perfectly to the windows they are designed for. This allows easy installation of the blinds in minutes with no specialised equipment. This is not a multi-fit system as each design is suited to the particular manufacturer of the roof window.
 
 5. Fashionable colour range
Our blinds have a wide range of colours to suit all environments and tastes. We constantly monitor new trends and designs and update our fabrics in response.
 
6. Customer service
At skylight-blinds.co.uk, our customer service is the best in the business. We are easily contactable to advise on colours, installation, delivery or any other query you may have. We strive to make this process as simple as possible.
 
7. Delivery service
Our delivery in the UK is fast, most products are delivered within 2 days.
 
8. Designed with the Environment in mind
Our blinds designs are 100% recyclable and as the suppliers of components are local, this in turn reduces the carbon footprint of each product.

Our reviews